support > Support Options

The latest version of Programmer Studio is 4.4. Click to see What's New in this version and click to Download this release.

When you are using Programmer Studio, you can quickly check to see of you are using the latest version by selecting Product Updates from the Help menu. If you are not using the latest version, you will be provided with a link to download the appropriate upgrade.

Support

We provide free email and telephone support to all of our customers and evaluators using the latest versions of our software.

As new releases often fix many issues, many callers will be recommended to first upgrade to the latest release to check if the problem has been rectified. Additionally, if a fix to the software is required, then is will only be added in to a subsequent release of the software. For both of these reasons, for best support it is strongly recommended that you take out our Subscription Program below to keep current with the latest versions.

If you have a question, comment or problem to report, please complete the feedback form.

Subscription Program

Following from purchase of a license, you are entitled to download and run any new releases or versions released during the 12 month warranty period. After this period, we strongly recommend the Subscription Program as the lowest cost solution to keeping current with new releases and versions of Programmer Studio.

With the Subscription Program, you are entitled to upgrade to any new releases or versions of the licensed Software released during the described term of the Subscription Program. The Subscription Program costs $100 per annum per copy licensed.

Shortly before the end of your warranty period, Whisper Technology will email you to offer the Subscription Program. If you would prefer to pre-order the Subscription Program, please email details to: sales@programmerstudio.com

Upgrading from version 3?

For existing Programmer Studio users (those running versions 2.x or 3.x) Programmer Studio version 4 presents an exciting advance in features. However it is important for existing users to be aware of differences and possible conflicts between the existing versions and version 4. Click here for more information.

 
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